Avast Free Forum is a site where users can ask questions regarding their anti-virus software. It provides a broad range of resources including tutorials and FAQs. The site is simple to use and regularly updated. Avast is a major player in cybersecurity industry and offers one of the best levels of customer service for its anti-virus software. Its support button on its website page and PERSONAL COMPUTER application provides customers with access to helpful COMMONLY ANSWERED questions and discussion forums as in addition to premium technical support when they encounter any issues.
The support it provides has its imperfections. PCMag and Hauptplatine conducted an investigation together and discovered that the company had shared data about its users, including IP addresses and locations, with third-party companies. This could cause privacy concerns for users. A recent hack of its online community resulted theft of user names, email addresses and passwords hashed. Fortunately, the information regarding repayment was not stolen. The company has pledged to re-build the forum with an improved and safer platform.
Avast’s free version does not include all the scanning options. You’ll need to upgrade to the premium plan in order to use the full range of its features. In addition, if the free version of Avast detects a threat that is advanced it will click the “Resolve” button will send you to a screen that will prompt you to upgrade to its Premium plan.