Avast free forum is a website where users can ask questions regarding their antivirus software. It offers a range of information of tutorials, as well as frequently asked questions. The site is user-friendly and is regularly updated.
avast is a major player in the security market and has one of the best levels of customer support for its anti-virus program. The support button on their website and LAPTOP or COMPUTER application gives users access to helpful FAQ and discussion forums, and also premium technical support in case of any problems.
The company provides live chat options for customers who need fast answers, an email ticketing service for more in-depth see this page inquiries, and three 24 hours phone lines in the UK, Australia, and the U.S.
However, the customer service isn’t great. A joint investigation conducted by PCMag and Hauptplatine discovered that the business shares information about its customers their locations and Internet protocol addresses with third-party businesses, which could create privacy concerns for some. The paid plans don’t provide enough benefits to justify the extra cost. Also, the forum was recently compromised, which allowed thieves to acquire usernames and user names, email addresses and hashed passwords. Fortunately, the information regarding payments was not compromised. The company has promised to rebuild the forum with a new platform that’s more efficient and more secure. The company has a policy on security, which states that it will not sell or share personal information with third-party companies without consent.